What you need
- Internet at the site, with the DVR/NVR connected to the router.
- The app for your camera brand on your phone.
- The device added to your app account by the installer.
Keep it secure
- Change the default password on the DVR/NVR and the app.
- Use a strong password and don't share it widely.
- Change the router's default password too.
- Keep the app and device updated.
App not connecting?
Check that the internet is working and the DVR is on. If it still shows offline, a checked technician can fix the network settings.